Handing over the keys is an important moment at the start of a tenancy - both legally and practically. To avoid any misunderstandings later on, owners should document exactly what was handed over, when and to whom. A well-prepared handover protocol protects both sides - and ensures a professional start.
Enter all keys
Apartment door, front door, letterbox, cellar, garage, window locks or transponders if applicable - everything belonging to the rental property should be listed in the log and the number recorded. Replacement keys or duplicate keys should also be documented. This way, when you move out, you can see exactly whether everything has been returned.
Have the protocol signed
The handover protocol should be signed by both parties - preferably with the date and time. A brief explanation of the condition of the apartment (with photos if necessary) can be added. If you prepare handovers well, you create trust - and have a clear basis in the event of a dispute.
Additional information for tenants
In addition to handing over the keys, it is worth giving practical information - e.g. on waste disposal, contact persons in the event of faults, house rules or appliances. A friendly introduction strengthens the tenancy - and reduces queries in the first few days.
Conclusion
Handing over the keys is more than just a formal act. Owners who document professionally and provide good information create clarity and a smooth start to the tenancy.
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